A Free Tour is a group tour based on voluntary contributions. Explore the city with local guides and, at the end of the tour, decide the value of our service. It’s the perfect way to discover the highlights of Catania while connecting with other travelers.

We offer a variety of private tours that you can explore here. To book, you have two options: you can either email us at info@freetourcatania.it or fill out this form.

Absolutely yes, advance booking is essential for our Free Tours. Tours are confirmed only when a minimum number of participants is reached.

Yes, we recommend booking private tours in advance. This is especially important as we need to check the availability of guides in your preferred language for the requested date. During high season (May–October), guide availability is more limited, so submitting your request early increases the likelihood of accommodating your preferences.

Planning ahead allows us to provide you with the personalized experience you desire.

Yes, you can cancel your reservation. For the free tour no cancellation fees are applied, for a private paid tour if you cancel at least 72 hours in advance, your deposit will be refunded.

Cancellations made less than 72 hours before the tour will result in the loss of your deposit.

This policy not only ensures proper planning, but also respects the time and effort of our guides, who ensured their availability to make your experience exceptional.

Differently from some OTAs such as Guruwalk, Freetour.com and Civiatis, the booking process through our platform does not involve any additional cost, nor for you nor for the guides.

When you join our Free Tours, you have the possibility to decide the value of the experience at its conclusion, based on your appreciation.

For private tours, a detailed and transparent breakdown of all costs will be included in the offer provided to you upon your quote request, ensuring there are no surprises.

Yes, we do. Group bookings are welcome, but for groups larger than 8 people we kindly ask a minimum contribution of  €10 per person and we kindly ask not to make separate reservations.

Free Tour Catania does not directly offer out-of-town transfers.

However, we work with trusted private transportation agencies and will be happy to assist you. Email us and we will connect you with reliable providers to ensure your trip is smooth and comfortable.

The duration of the Free Tour is normally 2 hours and 15 minutes, other tours may last from 2 to 8 hours depending on the specific tour.

You can find the exact duration in the description of the tour you’re interested in.

Yes, our tours and experiences are family-friendly and perfectly suited for children, offering a fun and enriching way to explore together.

Yes, our tours in Catania and Syracuse have alternative paths to be suitable for wheelchairs.

Of course! Private Tours are customizable to match your preferences. When you submit your quote request, be sure to include details about what you’re looking for, and we’ll craft a personalized for you.

For Free Tours, no advance payment is required. At the end of the tour, you can to make a voluntary donation based on how much you enjoyed the experience.

For Private Tours, a deposit is required to confirm the booking and guarantee the availability of the guide.

We are committed to handling cancellations fairly. If you cancel at least 72 hours before your scheduled private tour, your deposit will be refunded in full.

However, cancellations made less than 72 hours before the tour will retain your deposit as a cancellation fee.

This policy ensures that the time and effort our guides put into preparing your personalized experience and guaranteeing their availability is respected.

For free tours, we depart from the meeting point 7 minutes after the scheduled start time. Unfortunately, your guide may not always be available during the tour.

If you know in advance you will be late you can provide your whatsapp number vie email and our guide will try to share live position. If you are only a few minutes late, you can try to join the group at one of the next stops:

• Piazza Duomo: The group will be near the Elephant Fountain.
• Municipio (City hall): Located in Piazza Duomo; with your back to the Duomo it is on the right.
• Fish Market: The group will explore this bustling market for a while.

We understand that weather can be unpredictable, but we strive to make your experience enjoyable and safe in any conditions. If it’s just light rain, the tour will go ahead as planned. After all, Catania’s charm shines through, rain or shine!

However, if a weather alert is issued due to severe conditions, we will cancel the tour to ensure the safety of both our visitors and guides.

Your well-being remains our top priority, and we’ll gladly assist you in rescheduling or finding alternative solutions should this occur.

Absolutely! Send us an email, and we’ll be happy to assist you with any issues or concerns.